Blog • XELTO DIGITAL

Impact of RPA automation on truck route optimization efficiency

How does automation improve truck route optimization? 🚚🤖 We are a team that is very familiar with automation for logistics and transportation companies. We know that automation is a huge breakthrough in optimizing processes that are especially complex like truck shipping operations! 🚛 The night distributor sector and out-of-hours operations are extracting huge benefits from the use of RPA. During difficult time periods, RPA can handle multiple tasks without fatigue, such as keeping statuses up-to-date or responding quickly to critical incidents. This ensures that the quality and speed of shipping operations remain consistent, regardless of the time of day or night. This results in fewer errors, a higher level of accuracy, and increases the efficiency and reliability of dispatcher operations. 💯 In addition, automation can provide real-time updates and tracking, take care of regulatory compliance, and optimize routes based on variables such as traffic or weather conditions. All of this information provided to the appropriate personnel allows for more efficient fleet management. 🚐 RPA is not just about automating tasks. It’s also about supporting the symbiotic relationship between people and technology to increase efficiency, ensure accuracy and redefine capabilities in truck shipping. Logistics companies are increasingly recognizing the potential of RPA and are actively integrating this powerful tool into their own operations, proving their commitment to innovation and exceptional service. 💡 RPA is becoming a groundbreaking software ally that works around the clock, optimizing operations and enabling seamless collaboration between dispatchers, drivers and end customers. The paradigm shift toward artificial intelligence and RPA in truck dispatch is not just a vision of the distant future – it’s a transformation process that is already unfolding. 🚀 Contact us to learn more about our capabilities in logistics and transportation! Author: Monika Serafin, Service Delivery Manager

17/07/2023 09:18

Where to start with automation?

Example from the medical industry – how to start automation? 👨‍⚕️ 🤖 The intricacies of managing with healthcare present a constant challenge in the quest to provide optimal patient care. A significant obstacle is the administrative burden that is often placed on doctors and medical staff. 😓🏥 To ensure timely care for patients, one medical company accelerated complex administrative tasks by redesigning its business processes with automation as the core. 🚀⚙️ They stressed that care is time-dependent, so any delays can affect patient outcomes. They noted the increasing amount of documentation needed and identified it as a bottleneck to good quality treatment. 🕒📑 With a large number of different medical professionals, such automation required a lot of work. First of all, it involved standardizing workflows. 💼🤝 A team was set up to work with the health care teams to best understand their responsibilities and sequence of work activities. 👥👨‍⚕️👩‍⚕️ “Instead of starting with automation, we started with the business process,” he says. – explains the chief information and digital officer, “We started by working with the right stakeholders so we could actually define the right problem. A good culture of collaboration and communication in our institution proved to be key.” 💡💻💪 By implementing automation, the company has achieved significant benefits. Time has been reduced and the administrative burden has been reduced, allowing medical staff to focus on providing excellent patient care. Obstacles such as documentation delays have been effectively overcome, and work efficiency has improved significantly. Processes such as documentation processing and report generation can be performed quickly, accurately and without errors by RPA robots. 📈🤖💼 This successful automation implementation demonstrates that the right approach, incorporating collaboration between teams and a focus on business processes, is key to digital transformation. 💯🤝🔑 Contact us to discover how we can help bring automation to your business! Author: Joanna Sioła, Customer Experience Specialist

13/07/2023 14:57

RPA opportunities in healthcare

𝐑𝐏𝐀 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐢𝐧 𝐡𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 – what benefits does robotization bring to staff and patients? 🤖🏥 1️⃣ 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐝 𝐦𝐞𝐝𝐢𝐜𝐚𝐥 𝐫𝐞𝐜𝐨𝐫𝐝𝐬: RPA helps document patient encounters, diagnoses, treatments and outcomes by capturing data from electronic health records and other sources. 📝🔍 2️⃣ 𝐁𝐞𝐭𝐭𝐞𝐫 𝐩𝐚𝐭𝐢𝐞𝐧𝐭 𝐜𝐚𝐫𝐞: the most important key of robotization is patient value! RPA supports patient care by facilitating treatment coordination, case management and remote patient monitoring. RPA tracks patient progress, provides personalized recommendations and enables communication between patients and providers. It can also analyze data and identify high-risk patients who require intervention. 🏥 😷 3️⃣ 𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬: RPA automates tasks such as patient scheduling, billing, claims processing, reporting and data entry. This reduces errors, saves time and frees up staff for more value-added activities. 💼⏰ EXAMPLE: RPA can allow patients to schedule appointments online and send automatic personalized reminders, reducing missed appointments. RPA has no limits here – reminders can be in text form (email or SMS) or in the form of a voice call. Personalization is the key here, as we can address the patient by name and provide specific details about a particular appointment. 📆📲 What about data security? 🔒 RPA will handle sensitive medical data, ensuring security through encryption, anonymization and proper storage. 🛡️🔐 Healthcare systems are complex and diverse, but RPA’s solutions are able to seamlessly integrate with existing systems and handle different data formats. Automation can be tailored to meet the various regulations used in healthcare. 🔄 Discover how process robotization is revolutionizing healthcare. Discover the benefits of automation for medical personnel and patients, and how RPA is improving healthcare. Get in touch with us! Author: Monika Serafin, Service Delivery Manager

11/07/2023 11:54

RPA and business Innovations: Empowering transformation

AI will not build your way to business model innovation! ⛔ If so, can RPA’s robotization promote innovation? 🤔 Artificial intelligence is changing the world of work and is set to improve customer service, employee experience, IT and other areas. However, simply slapping the letters “AI” on our efforts will not guarantee a company’s success. 🏢 Driving innovation in today’s business environment is a key success factor. 💪💼 Innovation requires more than artificial intelligence and automation. Innovation requires creativity, strategic thinking and commitment from the entire team. 💡💭👥 It takes committed leaders, a focus on customer value and tapping into different sources of innovation to bring it about. In the quest for innovation, fostering employee creativity plays a key role. Creative thinking allows you to discover new ways to solve problems and create value propositions for customers. 💡 However, in order for employees to take full advantage of their creativity, they need to be relieved of routine tasks that consume their time and energy. This is where Robotic Process Automation (RPA) comes into play, a technology that enables automation of repetitive, monotonous tasks, freeing employees from tedious work. 🤖⏰💪 Instead of spending hours manually processing data or filling out forms, they can get involved in designing innovative solutions, developing new products or improving customer service. This opens the door to discovering new opportunities. 🚪🌟 Discover with us how RPA can accelerate your growth and lead you to success in new and innovative routes. 🚀🔍 Contact us and discover how we can help you on your path to transformation! Our robots, your success! Author: Monika Serafin, Service Delivery Manager

07/07/2023 09:45

The evolution of the accountant’s role: Why are programming skills important?

𝐓𝐡𝐞 𝐫𝐨𝐥𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐚𝐧𝐭 𝐢𝐬 𝐞𝐯𝐨𝐥𝐯𝐢𝐧𝐠 – why are 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 𝐬𝐤𝐢𝐥𝐥𝐬 important? 💻 💻 Research by Dr. Anna Karmanska of the University of Economics in Katowice shows that coding skills can benefit accountants in many ways. With the right coding skills, accountants can automate processes and and improve data efficiency in the organization. ⏰📊 This can save time and reduce errors in 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲 𝐚𝐧𝐝 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠. In addition, coding skills help you 𝐚𝐧𝐚𝐥𝐲𝐳𝐞 𝐝𝐚𝐭𝐚 𝐦𝐨𝐫𝐞 𝐚𝐜𝐜𝐮𝐫𝐚𝐭𝐞𝐥𝐲 𝐚𝐧𝐝 𝐦𝐚𝐤𝐞 𝐛𝐞𝐭𝐭𝐞𝐫 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬. This leads to advanced reports and visualizations that provide 𝐝𝐞𝐞𝐩𝐞𝐫 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐢𝐧𝐭𝐨 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐝𝐚𝐭𝐚. 🔍💡 The main barriers accountants face in developing coding skills are 𝐥𝐚𝐜𝐤 𝐨𝐟 𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 of what software skills to acquire and how to do it. Other barriers include the belief that learning to code is “𝐨𝐮𝐭 𝐨𝐟 𝐬𝐜𝐨𝐩𝐞” for an accountant (63%) or the fear that it is 𝐭𝐨𝐨 𝐝𝐢𝐟𝐟𝐢𝐜𝐮𝐥𝐭 𝐭𝐨 𝐥𝐞𝐚𝐫𝐧. With the right training and mentorship from RPA programmers, learning the art of programming can be relatively easy! 💪📚 Accounting employees who use RPA technology can create programs and automations on their own. RPA tools are user-friendly and do not require deep technical knowledge. They are available to a wide range of users, even those without technical training. 🤝🤖 Research results show that programming brings numerous benefits to the professional lives of accountants, including efficient task automation and advanced data analysis. It’s not just a technical skill, but also develops other qualities crucial to employers and employees, such as abstract thinking, problem solving, creativity and teamwork. 💪 Research shows that programming skills are increasingly important for accountants. Discover how our RPA training can help! Get in touch with us! Author: Joanna Sioła, Customer Experience Specialist

29/06/2023 13:51

właściciel małej firmy przytłoczony obowiązkami

Is process automation only for large companies?

Is process automation only for large companies? According to the latest “Polish Labor Market Barometer,” automation activities are currently being implemented in 31% of medium-sized and 22% of small companies. What benefits can RPA bring to small companies? ✅ Additional virtual hands on work: RPA helps cut costs by employing a virtual assistant and reducing manual errors 💼 ✅ Competitive advantage: Using RPA gives your small business a competitive advantage. By automating processes and increasing efficiency, you can reduce turnaround times, provide better customer service and stay ahead of the competition in today’s dynamic business world. 🏆 ✅ Streamlining workflow: RPA integrates with existing systems and applications, enabling seamless data transfer and streamlined workflows across different areas. This streamlined collaboration results in smoother business operations 🔄 ✅ Better customer service: Delighting customers is critical to the success of small businesses or start-ups. RPA enables you to provide faster response times, efficient order processing and personalized service. By automating customer service tasks, you can focus on building meaningful relationships and delivering exceptional experiences. 🤝 ✅ Easy scalability: when your business is ready to grow, RPA grows with you. As your business grows, automation easily scales to handle increased workloads. It seamlessly adapts to growing demands without compromising performance or incurring significant infrastructure costs. 📊 If you’re a small business owner, RPA is a tool you should consider. RPA can help you save time, money and improve efficiency. Contact us to discuss how we can help you implement RPA in your business! Author: Monika Serafin, Service Delivery Manager

26/06/2023 13:12

Digital transformation

Are you ready for a digital transformation? See how RPA can help you! 🎯💻 Here are some tips on how to prepare for digital transformation with RPA in your company: 1. Set clear goals and tasks: What do you want to achieve with RPA? Do you want to increase productivity, reduce costs or improve customer service? Once you know your goals, you can start identifying processes that are suitable for automation. 🎯 2 Assess your current state: How are your current processes? How are they executed? Are they structured? By understanding your current state, you can begin to identify areas where RPA can add the most value. 📊🔍 3 Identify your needs as a company: Consider what you can best use robots for. Consider factors such as the size of your company, the complexity of your processes, and the importance of the process to the operations of your entire company or department. 🏢💡 4 Education on RPA: Many employees may not be familiar with RPA, so it is important to educate them about the technology and how it can benefit them. 📚👩‍💼👨‍💼 5 Look for ways to improve your processes and products: a culture of continuous improvement will help identify new automation opportunities and ensure that RPA implementation is successful and the organization improves. 🔄📈🔧 By following these tips, you can prepare your company for digital transformation with RPA. RPA is a powerful technology that can help increase efficiency, reduce costs and improve customer service. By taking the time to prepare, you can be sure that your RPA implementation will be a success. 💪🤖 If you’re not sure how to achieve this, we invite you to a free consultation to help you get closer to succeeding in the digital age. 🤝 Author: Monika Serafin, Service Delivery Manager

23/06/2023 13:22

Holiday relief for employees

Holiday relief for employees? RPA efficiency without the overload! 🏖️ Robotic Process Automation is the perfect solution for companies during the holiday season, when some employees are on vacation and the rest do not want to be overloaded with work. 🤖💼 RPA robots can perform monotonous and time-consuming tasks, such as processing documents or generating reports, avoiding the burden on other employees. 📑📊 Using RPA during the holiday season allows companies to keep operations running smoothly, regardless of the number of employees present in the office. 💪🏢 It helps achieve this goal while keeping business running. 🌴🤖👨‍💼👩‍💼 Using RPA is an investment in your company’s future, allowing you to maintain operational efficiency even during periods of greater employee absence. 💼💪 Discover more and contact us! Author: Joanna Sioła, Customer Experience Specialist

06/06/2023 12:13

Out-of-the-box benefits of automation

What out-of-the-box benefits can automation bring? 🤔 There is much talk about the benefits of automating business processes. The most commonly mentioned of these are time savings, increased efficiency and productivity, cost savings. 📊📈 However, it is worth noting other benefits that are not so obvious. One of them is improved data management. First, a robot is able to analyze, categorize and process data more efficiently and accurately than a human. Secondly, taking one of our implemented processes as an example – process operators have also noticed an improvement in the quality of orders. Users, knowing that a robot, unlike a human, would not be able to complete a task with incorrect or non-existent parameters, paid more attention to completing tasks correctly. 👤💪🎯 In addition, employees who have been relieved of monotonous and repetitive tasks by the robot are more satisfied with their work, as they find time for tasks that are more interesting and developmental for them. 🕒👌 See for yourself that a robot can be an excellent virtual assistant! 🤖 Contact us and discover more!

02/06/2023 12:36

5 myths about robotization

Today we’re debunking the 5 most popular myths about robots and RPA automation! Myth 1: RPA is only for cost reduction 💰. Cost reduction is the main advantage of RPA, but it’s not the only reason companies choose to implement it. RPA can also be used to improve productivity, eliminate human error, and free employees from monotonous work and encourage them to focus on more strategic and creative work. Myth 2: Robots don’t make mistakes 🤖. Although robots are very good at following instructions, they are not infallible. They can make mistakes, for example, when they encounter an exception to the rules they know. However, these errors can be easily detected and corrected. A robot can be programmed to signal any mistakes it makes. Myth 3: Robots will replace humans and take away their jobs 👨‍💼 RPA aims to automate repetitive and monotonous tasks that were previously performed by humans. This allows employees to focus on more valuable and creative tasks that require skills, such as data analysis, process management or customer interaction. Automation can lead to the evolution of occupations and the acquisition of new competencies by employees Myth 4: Having a large number of robots is necessary to realize financial benefits from the investment 🔢. RPA can be implemented with a small number of robots. In fact, many companies start with one or just a few robots and then scale up as needed. This is because RPA is a highly scalable technology. Myth 5: Modern robots have the ability to think at a similar level to humans 🧠. Robots perform programmed tasks and instructions according to specific rules. Although they can perform complex sequences of actions, they are limited to actions based on algorithms and rules. RPA robots have no awareness or ability to think creatively, understand context or make decisions based on subjective factors. Discover facts about robot errors, the future of human jobs and the scalability of RPA. Contact us to discover more! Author: Monika Serafin, Service Delivery Manager

24/05/2023 11:50

RPA training – development of employees’ digital skills in the organization

RPA has become an essential part of the digital transformation in numerous organizations. Training in this respect allows companies to gain knowledge and acquire skills required for implementation and maintenance of robots. Such a training for the company’s employees helps them develop their skills and serves as an opportunity to raise the business value, which eventually gives a competitive advantage. XELTO DIGITAL deals with conducting RPA training sessions. Workshops are intended for employees and business users who are willing to develop their skills in this field. Our offer is dedicated to those who wish to learn RPA basics and to automation system users. Training sessions are prepared in a way that makes everyone suitable, regardless of their education and experience. We want participants to learn as much about business process automation as possible. No matter if robotic process automation training is more of a talk or practice, it is important to know possibilities provided to enterprises. First of all – raising competence in RPA and process automation. Workshops can have a positive influence on employees’ commitment. They give them an opportunity to develop their skills in the field of modern technologies. Employees can feel more motivated and engaged. Working with advanced automation tools lets workers develop new skills and face more challenging tasks. This is turn may contribute to improved organizational order. Secondly – learning how to use RPA to improve work efficiency. Automation of routine tasks with the use of RPA allows employees to concentrate on tasks that assure more added value. By entrusting robots with repeatable tasks, employees can spend more time on data analysis, problem solution, development of innovative ideas and teamwork. Training can also emphasize that robots serve as assistants rather than hazard to employees. Additionally they are digital helpers that you can program and implement on your own after the training. With such an independence, employees can easier control process automation in the field of responsibility. Not only does it develop their technical skills, but it also encourages them to be creative and look for novel solutions. Thanks to participation in RPA training, organizations can remain competitive on the market, adapting to variable trends and customers’ requirements. RPA training can help employees better understand business processes that may be automated. In effect their understanding of how the organization works broadens and they can identify fields in which automation brings the best benefits. Employees can become more aware of automation possibilities and actively engage in process improvement. XELTO DIGITAL offers comprehensive RPA training to let participants acquire skills allowing them to be successful in this field. Training is designed to be practical and applicable. Duration of the course is adapted on a case-by-case basis. Training is open to people from all lines of business, and does not require any RPA-related or programming-related experience. RPA training provided by our company covers a wide range of subjects, including process automation, workflow designing and data verification. In the training, we use UiPath tools and software that are widely used in the industry. Participants can learn how to use these instruments under task automation, process analysis as well as management and supervision of the robot’s work. The main pillar of the training is practical knowledge relying on real examples of application and RPA actions. Participants meet experienced professionals during the course and receive feedback on their performance. Such a customized approach guarantees that participants can receive support they need to become successful in RPA. Author: Joanna Sioła – Customer Experience Specialist

14/04/2023 14:25

Introducing our new partner – SAIO

This year, XELTO DIGITAL signed a partnership agreement with the SAIO. Due to our continuous development and care for our customers, we are constantly expanding our partner network in order to be able to provide our customers with the best solutions. We would like to introduce our new partner: SAIO, a comprehensive platform for business process automation, has been developed in ING Bank Śląski in Poland and is used widely across the ING network. It combines the experiences of the Polish ING branch in the field of Robotic Process Automation (RPA) with Artificial Intelligence (AI) technology, to provide comprehensive automation services – in areas such as HR, accounting, purchasing and sales, operations, customer service, Know Your Customer (KYC), IT, and many others. SAIO implementation leads to improved business results, cost savings, reduced risk of human error and increased employee satisfaction. SAIO is a universal tool that can be used by many industries. It works well in finance, accounting, HR, customer service, purchasing processes, logistics, IT or operations management. The company was named among the 23 market leaders in the RPA supplier market in the Everest Group RPA Products Peak Matrix® Assessment 2022 report. Both the automation implementation part of the business and the one dedicated to providing RPA technology – the SAIO platform – are oriented towards the global market. We take this opportunity to wish ourselves and our new partner every success and many projects completed together. Authors: Monika Serafin – Service Delivery Manager, XELTO DIGITAL Wiktoria Movsisyan – Jr Business Development Manager, SAIO Source: Materials provided by the partner

18/03/2023 19:19