The impact of AI on e-commerce: Revolutionizing online shopping

The Impact of AI on E-commerce: Revolutionizing Online Shopping 馃殌 In the face of rapidly advancing technology, the role of artificial intelligence (AI) in the e-commerce industry cannot be ignored. Are you wondering how AI is precisely transforming the world of online shopping? Here are deeper insights into key aspects: Automation & Personalization The days of generic product recommendations are coming to an end. AI tailors shopping experiences by analyzing each customer’s individual preferences, enabling online stores to offer more personalized recommendations. Chatbots Instead of traditional forms of contact, AI provides support in the form of chatbots, offering quick responses to customer inquiries, from order status to product information. Personalized Recommendations By leveraging data from purchases and browsing history, AI can predict which products might interest you the most, making it easier to discover hidden gems in online stores. Logistics & Delivery Optimizing delivery routes and AI-based forecasting ensure that products reach customers faster and more efficiently than ever before. Security Thanks to AI algorithms, online stores are better prepared to detect and respond to potential threats, enhancing the protection of customer transactions. In summary, artificial intelligence makes online shopping more intuitive, secure, and tailored to the needs of each of us. As technology continues to advance, we can only expect further enrichment of the shopping experience through AI. We are witnesses to a true revolution – are you ready to be a part of it? 馃寧 Contact us! Author: Joanna Sio艂a, Digital Sales Specialist

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Technology that is revolutionizing modern business in 2023

Robotic Process Automation (RPA) – technology revolutionizing modern business Over the past few years, Robotic Process Automation, or RPA, has gained a tremendously significant position on the technological map. Offering modern solutions in process automation, it has entered a phase of exponential growth, transforming various industries – from finance to healthcare. 馃 Here are the key roles of RPA in 2023: Automation of administrative rasks: RPA enhances administrative tasks, reducing human intervention, resulting in increased efficiency and productivity. Data management processes have never been so straightforward! Customer service and support: Thanks to RPA-based chatbots and automated processes, companies can provide 24/7 support, increasing customer satisfaction. Financial and accounting processes: RPA bots significantly reduce manual errors in financial reporting, leading to cost savings. Generating large-scale bank payments is now possible in a short time! Supply chain management: In the face of global uncertainties, RPA enables companies to adapt quickly to changing market conditions. IT operations: From software testing to server maintenance, RPA plays a crucial role in IT operations, ensuring system reliability. According to the latest analysis, the RPA market is projected to reach a value of $66,079.34 million by 2032, with an annual growth rate of approximately 37.9% from 2023 to 2032. 馃攳 In the era of rapid technological changes, RPA serves as one of the key tools supporting digital transformation. What was once a vision of the future is now becoming a reality in many economic sectors. For organizations aiming to stay one step ahead of the competition, investing in RPA is not just a trend but primarily a source of success! Get in touch with us and discover what RPA can revolutionize in your company! Author: Monika Serafin, Service Delivery Manager  

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AI’s impact: a revolution in the financial industry

Artificial intelligence in the financial industry: revolution in management and decision-making! 馃攳 In times when technology permeates every aspect of our lives, artificial intelligence (AI) stands out as a game-changer in the financial industry. 馃實馃捈 1锔忊儯 Data analysis and trend forecasting: Thanks to advanced algorithms, AI can delve into massive datasets, uncover hidden patterns, and predict market trends. The result? Optimization of investment strategies, risk reduction, and better portfolio management. 馃搱 2锔忊儯 Process automation and customer service: Have you ever chatted with a bank’s chatbot? That’s AI in action! Such modern solutions driven by AI not only boost efficiency but also allow professionals to focus on more complex tasks. 馃馃挰 3锔忊儯 Risk and fraud: AI is indispensable in identifying risks and detecting fraud. Advanced systems analyze customer behavior, transactions, and other patterns to identify and prevent potential threats. Imagine a system that monitors customer transactions and can detect unusual activities – all thanks to AI. 馃攳馃攼 In summary, AI is not just the future – it is our present! When used properly and ethically, it can be a powerful tool supporting both consumers and professionals in the financial industry. However, let’s remember that, despite its advanced nature, technology always requires human touch and supervision. Curious to learn more on this topic? Get in touch with us and discover how XELTO DIGITAL can assist your company in automating financial processes! 馃摠 Author: Joanna Sio艂a, Digital Sales Specialist

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Effective use of RPA’s leading technologies

Automation at XELTO DIGITAL using cutting-edge technologies 馃殌馃寪 We proudly emphasize that we utilize leading tools for robotic process automation (RPA) in our operations to ensure smooth, efficient, and innovative automation. 鉁 What is RPA? Robotic Process Automation (RPA) enables the automation of repetitive and manual processes in the business environment through software robots. They mimic human behavior, collaborating with digital systems similarly to how humans operate, leading to improved customer service, lower operational costs, and increased productivity. 馃攳 Several leading technologies used by us: 1锔忊儯 UiPath 馃専 Facilitates automation through an intuitive “drag and drop” interface. Multidirectional integration ensuring collaboration with various systems. A toolkit tailored to your automation needs. 2锔忊儯 Blue Prism 馃洝锔 Security as a priority for critical business operations. Scalability that grows with your business. Rich feature set for advanced automation. 3锔忊儯 Automation Anywhere 馃殌 Combines traditional RPA with modern technologies such as cognitive automation. Ready-to-integrate connectors with various platforms. Insight into processes through advanced reporting capabilities. 4锔忊儯 SAIO 馃彟 A platform based on years of collaboration with experts in process robotics from the ING Bank 艢l膮ski Group. Combining RPA with artificial intelligence (AI) technology. With these tools, we can not only optimize our processes but also deliver added value to our clients. We invite you to contact us if you would like to discover more about how we use these technologies in practice! 鉁夛笍 Author: Monika Serafin, Service Delivery Manager

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AP automation using OCR and RPA: The future of finance 馃捈馃.

The Future of Finance: OCR and RPA Revolution in Accounts Payable Automation 馃捈馃 The supplier invoice reconciliation process (AP) involves a seemingly never-ending list of tasks, and errors can incur significant costs. It’s a complex process involving many steps. Automating AP using Optical Character Recognition (OCR) and Robotic Process Automation (RPA) is the answer to the growing challenges faced by finance departments. It allows freeing up employees’ time to focus on more strategic tasks. With digital technology, they can improve decision-making, minimize risk, and predict future financial results. According to Prophix’s 2023 Finance Leaders Survey, over 65% of financial leaders aim to automate half of their tasks by the end of 2023. However, they need the right tools. 馃搳馃搱 What Is AP Automation? The AP automation process enables the Accounts Payable reconciliation team to process invoices digitally, utilizing OCR and RPA technology instead of manual input. This eliminates monotonous and time-consuming tasks associated with manual data entry, contributing to improved efficiency and error reduction. Why Should You Automate Accounts Payable Reconciliation? Automation of the Accounts Payable reconciliation process offers numerous benefits: 鈴 Time Savings: Eliminating manual invoice processing speeds up the entire process. 馃挭 Increased Efficiency: Shorter approval times and improved productivity. 鉁 Enhanced Accuracy: Reduced errors, especially in payments. 馃摑 Compliance Implementation: Building robust audit trails. 馃 Fewer Queries: No inquiries about payment status since the robot informs about all statuses upon completion. Which AP Tasks Can Be Automated? Automation can handle many tasks in supplier invoice reconciliation, resulting in savings of both time and cost: 馃捇 Data Entry: Automating data entry eliminates errors associated with manual data input. 馃Ь Invoice Matching: Three-way invoice matching allows for quick and accurate invoice alignment with other documents. 馃搳 Invoice Coding: Automation enables setting rules that automatically add the correct code from the general ledger to each invoice. 鉁 Approval: Automatic approval submissions to all necessary approvers expedite the process. OCR and RPA technologies are revolutionizing how companies manage their finances. It’s not just about saving time and money but also achieving more efficient and accurate payment control and building better relationships with suppliers. This investment shapes the future of the company’s finances. 馃殌馃挵 Learn more and schedule a free consultation to discuss automation possibilities for your company! Author: Monika Serafin, Service Delivery Manager  

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The impact of Artificial Intelligence on business: trends and insights

All eyes on AI – the surge of interest in artificial intelligence, and the scope of its utilization 馃く The latest survey reveals that organizations are steadily adopting artificial intelligence tools, despite their rapid proliferation. We have some interesting findings here! 馃搱 55% of respondents report that their organizations have embraced artificial intelligence, but only less than one-third of them have implemented AI in at least two business areas, suggesting that the scope of utilization still remains limited. This percentage has largely remained unchanged since 2021. 馃彚 Organizations primarily use artificial intelligence in product development and service operations. These are consistently important areas for AI. 馃摬馃彮 However, only 23% of respondents claim that at least 5% of their organization’s profits from the past year can be attributed to artificial intelligence. This means that there is still plenty of room to harness the potential value of AI. 馃挵馃挕 Good news: organizations that use AI continue to see growth in the areas where they employ it and plan to increase their investments in the coming years! 馃捈 馃搳 We emphasize the significance of generative artificial intelligence due to its revolutionary potential. However, we also remind that AI holds immense value in non-generative applications. Optimization, forecasting, recommendations – these are areas where AI can truly shine! 馃挕馃専 In summary, although the overall adoption of AI remains stable, over two-thirds of companies plan to increase their investments in artificial intelligence. 馃殌 We eagerly await to see if the growing interest in AI will open doors to broader general utilization in the future! 馃寪 Contact us and discover how implementing AI can revolutionize your company 馃挰 Author: Joanna Sio艂a, Customer Experience Specialist

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RPA implementation challenges: our experiences with ChatGPT

Our experiences with ChatGPT in exploring RPA implementation challenges 馃ゼ 馃攷 Many organizations, in order to better understand the potential difficulties they may encounter when implementing RPA, turn to artificial intelligence, specifically ChatGPT, to create a list of RPA-related challenges. 馃搩 As a result, the experiences can be intriguing but also somewhat disappointing 馃槬. Today, we would like to share our insights with you – we decided to see what challenges and issues related to RPA implementation ChatGPT would provide us with. Here are our findings: 鉃★笍 The list of challenges presented by ChatGPT included commonly known and frequently discussed items. These included, among others, integration with existing systems, managing organizational changes, adapting processes for automation, and data security issues. These challenges are crucial, but they were not news to us. 馃洘 馃攼 鉃★笍 We also did not receive any tips or more detailed, non-standard suggestions. Unfortunately, ChatGPT did not provide valuable industry-specific knowledge or organizational insights. It’s challenging to understand what specific difficulties one might encounter in a given situation and what the best practices are for overcoming them. 鈿旓笍 Despite the unfavorable conclusions, we must not forget the potential benefits of leveraging AI-based tools, such as ChatGPT, to analyze RPA implementation challenges. This can serve as a starting point for further research and discussions, enabling us to approach RPA implementation more consciously and effectively. 馃挰 In summary, ChatGPT is a powerful tool for exploring potential challenges, but its results are limited to the available general knowledge. Collaborating with a professional automation firm can significantly facilitate the RPA implementation process and accelerate its success. However, it’s essential to choose the right company with experience in automation to ensure the best results. 馃挕 Write to us and see for yourself how to overcome challenges and effectively introduce RPA into your company 馃挰 Author: Monika Serafin, Service Delivery Manager

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Robotic Process Automation

Why are companies specializing in RPA best suited for automation?

饾悜饾悘饾悁 饾悳饾惃饾惁饾惄饾悮饾惂饾悽饾悶饾惉 饾悮饾惈饾悶 饾惌饾悺饾悶 饾悰饾悶饾惉饾惌 饾惄饾悮饾惈饾惌饾惂饾悶饾惈 饾悷饾惃饾惈 饾悮饾惍饾惌饾惃饾惁饾悮饾惌饾悽饾惃饾惂 馃憤 馃 The urgency to automate has never been greater. The key, however, is choosing the 饾惈饾悽饾悹饾悺饾惌 饾惄饾悮饾惈饾惌饾惂饾悶饾惈 饾惌饾惃 饾惀饾悶饾悮饾悵 饾惌饾悺饾悽饾惉 饾惌饾惈饾悮饾惂饾惉饾悷饾惃饾惈饾惁饾悮饾惌饾悽饾惃饾惂饾悮饾惀 饾悾饾惃饾惍饾惈饾惂饾悶饾惒. While traditional IT services firms have long been trusted for technology implementations, specialized RPA services consulting firms are now stepping into the spotlight, offering a 饾惍饾惂饾悽饾惇饾惍饾悶 饾惉饾悶饾惌 饾惃饾悷 饾悰饾悶饾惂饾悶饾悷饾悽饾惌饾惉. 馃捇 RPA firms have in-depth knowledge of RPA technology, its implementation and ongoing support. They take a holistic approach to process automation – supporting their customers’ organizations to achieve the highest possible return on investment. 馃搱 Here are some of the many advantages of RPA service companies: 1锔忊儯 饾悇饾惐饾惄饾悶饾惈饾惌饾悽饾惉饾悶 – it’s what allows them to address industry-specific challenges and deliver customized solutions that meet the unique needs of each sector. 馃洜锔 2锔忊儯 饾悅饾惃饾惁饾惄饾惈饾悶饾悺饾悶饾惂饾惉饾悽饾惎饾悶 饾惉饾惍饾惄饾惄饾惃饾惈饾惌 – these companies have multidisciplinary teams with expertise in different areas of RPA implementation. Each team member focuses on his or her specific role in supporting the automation program, providing comprehensive and specialized assistance throughout the implementation journey. 馃懇鈥嶐煉 3锔忊儯 饾悘饾惈饾惃饾惎饾悶饾惂 饾惁饾悶饾惌饾悺饾惃饾悵饾惃饾惀饾惃饾悹饾悽饾悶饾惉 饾悮饾惂饾悵 饾悷饾惈饾悮饾惁饾悶饾惏饾惃饾惈饾悿饾惉 – RPA service providers specialize in frameworks that provide the greatest possible value to any RPA program. By following a comprehensive framework, strategic and effective automation implementation is ensured, preparing your organization for long-term success. 馃搳 4锔忊儯 饾悈饾悮饾惉饾惌饾悶饾惈 饾悵饾悶饾惀饾悽饾惎饾悶饾惈饾惒 饾惌饾悽饾惁饾悶 – By focusing on value delivery from the outset, RPA service providers help organizations reap the benefits of automation faster. 馃搱 5锔忊儯 饾悗饾惄饾惄饾惃饾惈饾惌饾惍饾惂饾悽饾惌饾惒 饾惌饾惃 饾悶饾惐饾惄饾悮饾惂饾悵 饾悮饾惂饾悵 饾惉饾悳饾悮饾惀饾悶 – automation is not a one-time project, but an opportunity that should grow and evolve over time. 馃攧 By choosing the right partner, organizations can optimize their processes, improve efficiency, reduce costs and unlock the full potential of RPA , to remain competitive in a rapidly changing digital landscape. Contact us – we’d be happy to share our expertise on bringing RPA services to your organization! 馃挰 Author: Joanna Sio艂a, Customer Experience Specialist

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RPA’s role in regulatory compliance

What is the role of robotic process automation (RPA) in improving regulatory compliance? 鈿栵笍 馃Ь Organizations are facing increasing obstacles in complying with compliance standards while maintaining operational efficiency in today’s complex regulatory environment. RPA has become a valuable tool to streamline and automate compliance activities. Here are some of the advantages of RPA to help ensure operational efficiency in an increasingly complex regulatory environment: 1锔忊儯 Automation of repetitive issues Regulatory compliance often requires repetitive manual operations, including data collection, verification and reporting. RPA technology can automate these time-consuming and mundane operations, freeing up valuable human resources for more strategic activities. RPA bots can collect and analyze data from multiple sources, compare information and provide accurate reports, eliminating human error and ensuring consistent compliance. 馃 2锔忊儯 Real-time monitoring By continuously monitoring and analyzing data across multiple systems and applications, RPA enables real-time compliance monitoring. With RPA, companies can quickly detect compliance deviations or anomalies, allowing quick corrective steps to be taken. 鈴憋笍 3锔忊儯 Standardization processes Complex procedures and extensive manual interventions are often used in compliance processes, leading to discrepancies and inefficiencies. The RPA can standardize compliance procedures by following pre-defined rules and workflows, ensuring consistency in task execution. 馃挕 4锔忊儯 Improving reporting Compliance reporting is a time-consuming process that requires the collection and analysis of massive amounts of data. By automating data collection, validation and report creation, RPA can dramatically speed up the reporting process. RPA bots can extract data from multiple systems, perform calculations and reliably generate compliance reports. RPA’s automated reporting functions save time, reduce manual labor, and enable companies to reliably meet reporting deadlines. 馃搩 Organizations that use RPA can better allocate resources to strategic objectives, improve overall operational efficiency, and effectively manage an ever-changing regulatory framework. Contact us to discover how automation can help your business! 馃挰 馃 Author: Monika Marczyk, Project Manager

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Automation of invoice processing – RPA and OCR

Automate invoice processing with XELTO DIGITAL robots 馃馃搼. “Every Monday morning I am greeted by a huge pile of invoices to manually enter. It’s a frustrating, monotonous and time-consuming task that takes me all week.” 馃槱馃捈 Lost invoices, missing payments and endless emails to fix a simple mistake. Manual processes are fraught with problems. 鈴仇煍 We live in a data-driven digital world. Don’t get left behind. 馃捇馃搳 Document processing automation is not the future, but the current era of digitization that is happening before our eyes. An era where invoice process automation eliminates manual data entry and human error, reduces invoice processing time and unlocks communication bottlenecks. 鈿欙笍馃殌 XELTO DIGITAL in partnership with Rossum offers automation of manual tasks with invoice processing software based on machine learning and artificial intelligence. 馃 馃 An example of successful implementations is the automation of the AP process. Automated invoice processing software will streamline the entire process from invoice to payment. Instead of spending hours extracting data and formatting invoices, artificial intelligence-based software will do it for you. 馃摑馃晵 AI OCR software – optical character recognition – is a technology that will automatically extract data from an invoice. It saves time and costs for companies, while ensuring accuracy and efficiency. 鈴憋笍馃挵 XELTO DIGITAL bots will streamline the process of sending data to the system, entering it and approving it according to the rules. 馃鉁 With us, instead of a pile of documents on your desk every morning, you can receive a report of processed documents to your email. 馃摜馃搳 Discover more and contact us to explore the possibilities of automation for your business. 馃摓馃 Author: Monika Marczyk, Project Manager

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Studio Web: automation tool for everyone

饾棪饾榿饾槀饾棻饾椂饾椉 饾棯饾棽饾棷: automation tool for everyone 馃懇鈥嶐煉火煈ㄢ嶐煉 Studio Web is a tool from UiPath for creating and deploying process robots (RPA) in a web browser. It allows you to create robots without having to install software on your computer. Web Studio is easy to use and requires no technical knowledge. This allows any user to create robots that automate everyday tasks in the company. 饾棪饾榿饾槀饾棻饾椂饾椉 饾棯饾棽饾棷 offers many advantages, including: – ease of use 馃摉 – no need to install software 馃捇 – ability for users to create robots without technical knowledge 鈿欙笍 – integration with other RPA tools 馃敆 – ability to deploy robots in the cloud 鈽侊笍 With Studio Web, any employee can create robots that automate daily tasks in the company. The UiPath training offered by XELTO DIGITAL is a great way to learn about Studio Web and learn how to create RPA robots. 馃懇鈥嶐煉 The training covers the basics of process automation, as well as practical exercises in creating robots. The training is taught by experienced programmers who will help participants master RPA and create their own robots. 馃 If you want to discover more about the training and how it can help your business, contact us 馃憢 Author: Joanna Sio艂a, Customer Experience Specialist

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RPA and AI combine for intelligent automation

Intelligent process automation – RPA and AI join forces 馃 馃 Business Process Automation (RPA) and Artificial Intelligence (AI) are two of the most innovative technologies of recent years. Both have the potential to significantly improve business processes and increase organizational productivity. The combination of RPA and AI enables the creation of intelligent automation that can surpass the capabilities of either technology separately. With intelligent automation, systems can learn on their own and adapt to changing conditions, make decisions based on data analysis, and perform tasks that are too difficult or complex for humans. As a result, the quality and precision of the tasks performed improves. 馃搱 The introduction of intelligent automation is a common step after traditional RPA, which excels at handling repetitive tasks without supervision. The next step is to expand automation capabilities by adding artificial intelligence to RPA, which is proving to be a key element for business. By using AI tools such as intelligent document processing or NLP, it is possible to automatically categorize emails or understand their content to handle unstructured text. 馃搫 馃摡 Examples of applications of intelligent automation: 馃挵 Finance: accounting, payment reconciliation and financial reporting. 馃搳 Administration: scanning documents, creating reports and sending correspondence 鈿欙笍 Production: quality control, production monitoring and production planning 馃殯 Logistics: transportation planning, shipment tracking and warehouse management 馃挰 Customer service: answering customer inquiries, resolving problems and filing complaints We are experts in designing and implementing automation solutions that help our customers improve efficiency, reduce costs, and enhance customer service. 馃搳 We are confident that we can help you achieve your business goals with intelligent automation! 馃槂 Get in touch with us! Author: Joanna Sio艂a, Customer Experience Specialist

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