The impact of AI on e-commerce: Revolutionizing online shopping

The Impact of AI on E-commerce: Revolutionizing Online Shopping ๐Ÿš€ In the face of rapidly advancing technology, the role of artificial intelligence (AI) in the e-commerce industry cannot be ignored. Are you wondering how AI is precisely transforming the world of online shopping? Here are deeper insights into key aspects: Automation & Personalization The days of generic product recommendations are coming to an end. AI tailors shopping experiences by analyzing each customer’s individual preferences, enabling online stores to offer more personalized recommendations. Chatbots Instead of traditional forms of contact, AI provides support in the form of chatbots, offering quick responses to customer inquiries, from order status to product information. Personalized Recommendations By leveraging data from purchases and browsing history, AI can predict which products might interest you the most, making it easier to discover hidden gems in online stores. Logistics & Delivery Optimizing delivery routes and AI-based forecasting ensure that products reach customers faster and more efficiently than ever before. Security Thanks to AI algorithms, online stores are better prepared to detect and respond to potential threats, enhancing the protection of customer transactions. In summary, artificial intelligence makes online shopping more intuitive, secure, and tailored to the needs of each of us. As technology continues to advance, we can only expect further enrichment of the shopping experience through AI. We are witnesses to a true revolution – are you ready to be a part of it? ๐ŸŒŽ Contact us! Author: Joanna Sioล‚a, Digital Sales Specialist


Revolutionizing finance with automation and artificial intelligence

Revolutionizing Finance with Automation and Artificial Intelligence ๐Ÿค–๐Ÿ’ฐ Automation and artificial intelligence (AI) have transformed the world of B2B business, bringing revolutionary changes to financial operations and payment processes. ๐Ÿ”„๐Ÿ’ณ Digitization and payment automation enhance the transparency of working capital and financial processes, helping companies meet market challenges. ๐Ÿ“Š๐Ÿ” According to the PYMNTS report, as many as 93% of financial directors have noticed the benefits of automation, such as reducing delays in invoice tracking and preventing fraud. ๐Ÿ“ˆ๐Ÿ’ผ Artificial intelligence not only improves forecasting but also opens up new opportunities for financial directors in running their businesses. ๐ŸŒ๐Ÿ”ฎ However, we must not forget about generative artificial intelligence (Gen AI), whose market value is expected to soar to an astronomical sum of $1.3 trillion by 2032! ๐Ÿš€๐Ÿ’น Gen AI is the key to automating tasks, processing payments, chatbots, recommendation systems, and much more. ๐Ÿค–๐Ÿ—ฃ๏ธ In conclusion, it is important for companies to thoroughly assess the impact and value of these advanced technologies to ensure maximum benefits and efficiency. ๐Ÿ“๐ŸŽฏ Invest in the future with automation and AI. Contact us and find out how XELTO DIGITAL can assist you! ๐Ÿš€๐Ÿค๐Ÿ“ˆ Author: Joanna Sioล‚a, Digital Sales Specialist


Unlocking success: Navigating digital transformation

Digital Transformation: choice or ultimatum? ๐Ÿ‘ฉโ€๐Ÿ’ป๐ŸŒ The ever-changing world of business shows that digital transformation is no longer just an option – it becomes a necessity. Technological advancement and digitization are reshaping our world at an incredible pace, and the key to understanding and adapting to these changes is precisely digital transformation. ๐ŸŒ Here’s what you need to know about digital transformation: 1๏ธโƒฃ Uniqueness vs. Foundations: Every digital transformation is different, but the foundations are always common. It’s a bit like building a house – individual projects, but solid foundations are the key! ๐Ÿ ๐Ÿ”‘ 2๏ธโƒฃ Evolution, Not Revolution: Despite the magnitude of changes, the entire process must be planned and consistently implemented. It’s a path towards universal optimization. ๐ŸŒฑโžก๏ธ๐ŸŒณ 3๏ธโƒฃ Holistic Approach: Transformation touches every corner of the organization, connecting various areas, people, and technology. ๐Ÿ”— 4๏ธโƒฃ Power in Data: Without them, transformation becomes impossible. They assist in achieving operational excellence, optimization, and innovation. ๐Ÿ”‘๐Ÿ“Š 5๏ธโƒฃ Accelerating Action: Implementing technology and automation is not only about relieving employees but also about innovation leading to optimization. ๐Ÿš€โฉ 6๏ธโƒฃ Security Above All: In the digital era, information protection becomes a priority. Cybersecurity is a key area in every aspect of business activity. ๐Ÿ”’๐Ÿ’ก Digital transformation comes with many challenges, but we look at it with great optimism. Why? Because we see more opportunities than threats in it. To learn more, we recommend the Digital Sharpers report “13 Facts About Digital Transformation… Everything You Wanted to Know About Digitization But Were Afraid to Ask.” It’s a knowledge compendium that will help you navigate the world of digital transformation! ๐Ÿ“˜๐Ÿง Get in touch and embark on the journey into the future of digitization! ๐Ÿค๐Ÿ’ผ Author: Monika Serafin, Service Delivery Manager

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Unlocking the potential of RPA technology for collaboration and innovation

Unlocking the Potential of RPA Technology ๐Ÿ” RPA Technology, although it may seem like a simple technology, currently plays a crucial role in connecting systems and data to optimize manual processes in businesses. ๐ŸŒ But is this the end of its positive values? 1. Relationship & Communication In every company, effective collaboration and communication between teams are the foundation of innovation and productivity. RPA, with its versatility and adaptability, can bring more benefits than it seems, promoting open communication and innovations at various levels of the enterprise. ๐Ÿค Above all, RPA can help improve the flow of information between different teams. Through process automation, data can be transmitted quickly and accurately, eliminating the risk of human errors. This allows for faster response times and improved efficiency. Employees have access to up-to-date and accurate information, making decision-making and problem-solving easier. As a result, collaboration between teams becomes smoother and more effective. 2. RPA & Innovation RPA has the potential to be the foundation of collaboration and innovation, especially in the context of emerging technologies like generative artificial intelligence. ๐Ÿค– However, RPA is not just a tool for replacing people; it is also a crucial element of development in the era of artificial intelligence (AI). RPA and AI together create a powerful tool that allows organizations to automate processes while generating new ideas and solutions. Thanks to RPA, organizations can optimize their business processes, eliminating errors and increasing efficiency. However, the combination of RPA and AI offers the opportunity to create something truly innovative, contributing to the development of the company. 3. Integrating Humans We believe that RPA has the potential to succeed in this role as a technology based on humans, not just IT. Without the engagement and support of people, change will not happen. ๐ŸŒฟ Integrating humans with RPA does not mean replacing employees with robots. On the contrary, RPA aims to support employees and offers many benefits, such as increased efficiency and the elimination of routine tasks. People need to be aware of the potential of RPA and how it can improve their daily tasks. RPA is more than just automation – it is a key technology that can transform the way your company operates, providing a foundation for collaboration and innovation. Time will tell how the landscape of artificial intelligence and automation will unfold and how it will be received. But we believe in the potential of RPA and in people who are capable of achieving success both now and in the future. ๐Ÿ™Œ Don’t miss this opportunity to discover the potential of RPA and how it can impact the future of your company! ๐Ÿš€ Contact us to discover how we operate and how RPA can change the future of your company! Author: Monika Serafin, Service Delivery Manager


AP automation using OCR and RPA: The future of finance ๐Ÿ’ผ๐Ÿค–.

The Future of Finance: OCR and RPA Revolution in Accounts Payable Automation ๐Ÿ’ผ๐Ÿค– The supplier invoice reconciliation process (AP) involves a seemingly never-ending list of tasks, and errors can incur significant costs. It’s a complex process involving many steps. Automating AP using Optical Character Recognition (OCR) and Robotic Process Automation (RPA) is the answer to the growing challenges faced by finance departments. It allows freeing up employees’ time to focus on more strategic tasks. With digital technology, they can improve decision-making, minimize risk, and predict future financial results. According to Prophix’s 2023 Finance Leaders Survey, over 65% of financial leaders aim to automate half of their tasks by the end of 2023. However, they need the right tools. ๐Ÿ“Š๐Ÿ“ˆ What Is AP Automation? The AP automation process enables the Accounts Payable reconciliation team to process invoices digitally, utilizing OCR and RPA technology instead of manual input. This eliminates monotonous and time-consuming tasks associated with manual data entry, contributing to improved efficiency and error reduction. Why Should You Automate Accounts Payable Reconciliation? Automation of the Accounts Payable reconciliation process offers numerous benefits: โฐ Time Savings: Eliminating manual invoice processing speeds up the entire process. ๐Ÿ’ช Increased Efficiency: Shorter approval times and improved productivity. โœ… Enhanced Accuracy: Reduced errors, especially in payments. ๐Ÿ“ Compliance Implementation: Building robust audit trails. ๐Ÿค” Fewer Queries: No inquiries about payment status since the robot informs about all statuses upon completion. Which AP Tasks Can Be Automated? Automation can handle many tasks in supplier invoice reconciliation, resulting in savings of both time and cost: ๐Ÿ’ป Data Entry: Automating data entry eliminates errors associated with manual data input. ๐Ÿงพ Invoice Matching: Three-way invoice matching allows for quick and accurate invoice alignment with other documents. ๐Ÿ“Š Invoice Coding: Automation enables setting rules that automatically add the correct code from the general ledger to each invoice. โœ… Approval: Automatic approval submissions to all necessary approvers expedite the process. OCR and RPA technologies are revolutionizing how companies manage their finances. It’s not just about saving time and money but also achieving more efficient and accurate payment control and building better relationships with suppliers. This investment shapes the future of the company’s finances. ๐Ÿš€๐Ÿ’ฐ Learn more and schedule a free consultation to discuss automation possibilities for your company! Author: Monika Serafin, Service Delivery Manager  


The impact of Artificial Intelligence on business: trends and insights

All eyes on AI – the surge of interest in artificial intelligence, and the scope of its utilization ๐Ÿคฏ The latest survey reveals that organizations are steadily adopting artificial intelligence tools, despite their rapid proliferation. We have some interesting findings here! ๐Ÿ“ˆ 55% of respondents report that their organizations have embraced artificial intelligence, but only less than one-third of them have implemented AI in at least two business areas, suggesting that the scope of utilization still remains limited. This percentage has largely remained unchanged since 2021. ๐Ÿข Organizations primarily use artificial intelligence in product development and service operations. These are consistently important areas for AI. ๐Ÿ“ฒ๐Ÿญ However, only 23% of respondents claim that at least 5% of their organization’s profits from the past year can be attributed to artificial intelligence. This means that there is still plenty of room to harness the potential value of AI. ๐Ÿ’ฐ๐Ÿ’ก Good news: organizations that use AI continue to see growth in the areas where they employ it and plan to increase their investments in the coming years! ๐Ÿ’ผ ๐Ÿ“Š We emphasize the significance of generative artificial intelligence due to its revolutionary potential. However, we also remind that AI holds immense value in non-generative applications. Optimization, forecasting, recommendations – these are areas where AI can truly shine! ๐Ÿ’ก๐ŸŒŸ In summary, although the overall adoption of AI remains stable, over two-thirds of companies plan to increase their investments in artificial intelligence. ๐Ÿš€ We eagerly await to see if the growing interest in AI will open doors to broader general utilization in the future! ๐ŸŒ Contact us and discover how implementing AI can revolutionize your company ๐Ÿ’ฌ Author: Joanna Sioล‚a, Customer Experience Specialist

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RPA implementation challenges: our experiences with ChatGPT

Our experiences with ChatGPT in exploring RPA implementation challenges ๐Ÿฅผ ๐Ÿ”Ž Many organizations, in order to better understand the potential difficulties they may encounter when implementing RPA, turn to artificial intelligence, specifically ChatGPT, to create a list of RPA-related challenges. ๐Ÿ“ƒ As a result, the experiences can be intriguing but also somewhat disappointing ๐Ÿ˜ฅ. Today, we would like to share our insights with you – we decided to see what challenges and issues related to RPA implementation ChatGPT would provide us with. Here are our findings: โžก๏ธ The list of challenges presented by ChatGPT included commonly known and frequently discussed items. These included, among others, integration with existing systems, managing organizational changes, adapting processes for automation, and data security issues. These challenges are crucial, but they were not news to us. ๐Ÿ›Ÿ ๐Ÿ” โžก๏ธ We also did not receive any tips or more detailed, non-standard suggestions. Unfortunately, ChatGPT did not provide valuable industry-specific knowledge or organizational insights. It’s challenging to understand what specific difficulties one might encounter in a given situation and what the best practices are for overcoming them. โš”๏ธ Despite the unfavorable conclusions, we must not forget the potential benefits of leveraging AI-based tools, such as ChatGPT, to analyze RPA implementation challenges. This can serve as a starting point for further research and discussions, enabling us to approach RPA implementation more consciously and effectively. ๐Ÿ’ฌ In summary, ChatGPT is a powerful tool for exploring potential challenges, but its results are limited to the available general knowledge. Collaborating with a professional automation firm can significantly facilitate the RPA implementation process and accelerate its success. However, it’s essential to choose the right company with experience in automation to ensure the best results. ๐Ÿ’ก Write to us and see for yourself how to overcome challenges and effectively introduce RPA into your company ๐Ÿ’ฌ Author: Monika Serafin, Service Delivery Manager

Robotic Process Automation

Why are companies specializing in RPA best suited for automation?

๐‘๐๐€ ๐œ๐จ๐ฆ๐ฉ๐š๐ง๐ข๐ž๐ฌ ๐š๐ซ๐ž ๐ญ๐ก๐ž ๐›๐ž๐ฌ๐ญ ๐ฉ๐š๐ซ๐ญ๐ง๐ž๐ซ ๐Ÿ๐จ๐ซ ๐š๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐Ÿ‘ ๐Ÿฅ‡ The urgency to automate has never been greater. The key, however, is choosing the ๐ซ๐ข๐ ๐ก๐ญ ๐ฉ๐š๐ซ๐ญ๐ง๐ž๐ซ ๐ญ๐จ ๐ฅ๐ž๐š๐ ๐ญ๐ก๐ข๐ฌ ๐ญ๐ซ๐š๐ง๐ฌ๐Ÿ๐จ๐ซ๐ฆ๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ฃ๐จ๐ฎ๐ซ๐ง๐ž๐ฒ. While traditional IT services firms have long been trusted for technology implementations, specialized RPA services consulting firms are now stepping into the spotlight, offering a ๐ฎ๐ง๐ข๐ช๐ฎ๐ž ๐ฌ๐ž๐ญ ๐จ๐Ÿ ๐›๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ. ๐Ÿ’ป RPA firms have in-depth knowledge of RPA technology, its implementation and ongoing support. They take a holistic approach to process automation – supporting their customers’ organizations to achieve the highest possible return on investment. ๐Ÿ“ˆ Here are some of the many advantages of RPA service companies: 1๏ธโƒฃ ๐„๐ฑ๐ฉ๐ž๐ซ๐ญ๐ข๐ฌ๐ž – it’s what allows them to address industry-specific challenges and deliver customized solutions that meet the unique needs of each sector. ๐Ÿ› ๏ธ 2๏ธโƒฃ ๐‚๐จ๐ฆ๐ฉ๐ซ๐ž๐ก๐ž๐ง๐ฌ๐ข๐ฏ๐ž ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ – these companies have multidisciplinary teams with expertise in different areas of RPA implementation. Each team member focuses on his or her specific role in supporting the automation program, providing comprehensive and specialized assistance throughout the implementation journey. ๐Ÿ‘ฉโ€๐Ÿ’ป 3๏ธโƒฃ ๐๐ซ๐จ๐ฏ๐ž๐ง ๐ฆ๐ž๐ญ๐ก๐จ๐๐จ๐ฅ๐จ๐ ๐ข๐ž๐ฌ ๐š๐ง๐ ๐Ÿ๐ซ๐š๐ฆ๐ž๐ฐ๐จ๐ซ๐ค๐ฌ – RPA service providers specialize in frameworks that provide the greatest possible value to any RPA program. By following a comprehensive framework, strategic and effective automation implementation is ensured, preparing your organization for long-term success. ๐Ÿ“Š 4๏ธโƒฃ ๐…๐š๐ฌ๐ญ๐ž๐ซ ๐๐ž๐ฅ๐ข๐ฏ๐ž๐ซ๐ฒ ๐ญ๐ข๐ฆ๐ž – By focusing on value delivery from the outset, RPA service providers help organizations reap the benefits of automation faster. ๐Ÿ“ˆ 5๏ธโƒฃ ๐Ž๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ ๐ญ๐จ ๐ž๐ฑ๐ฉ๐š๐ง๐ ๐š๐ง๐ ๐ฌ๐œ๐š๐ฅ๐ž – automation is not a one-time project, but an opportunity that should grow and evolve over time. ๐Ÿ”„ By choosing the right partner, organizations can optimize their processes, improve efficiency, reduce costs and unlock the full potential of RPA , to remain competitive in a rapidly changing digital landscape. Contact us – we’d be happy to share our expertise on bringing RPA services to your organization! ๐Ÿ’ฌ Author: Joanna Sioล‚a, Customer Experience Specialist


RPA’s role in regulatory compliance

What is the role of robotic process automation (RPA) in improving regulatory compliance? โš–๏ธ ๐Ÿงพ Organizations are facing increasing obstacles in complying with compliance standards while maintaining operational efficiency in today’s complex regulatory environment. RPA has become a valuable tool to streamline and automate compliance activities. Here are some of the advantages of RPA to help ensure operational efficiency in an increasingly complex regulatory environment: 1๏ธโƒฃ Automation of repetitive issues Regulatory compliance often requires repetitive manual operations, including data collection, verification and reporting. RPA technology can automate these time-consuming and mundane operations, freeing up valuable human resources for more strategic activities. RPA bots can collect and analyze data from multiple sources, compare information and provide accurate reports, eliminating human error and ensuring consistent compliance. ๐Ÿค– 2๏ธโƒฃ Real-time monitoring By continuously monitoring and analyzing data across multiple systems and applications, RPA enables real-time compliance monitoring. With RPA, companies can quickly detect compliance deviations or anomalies, allowing quick corrective steps to be taken. โฑ๏ธ 3๏ธโƒฃ Standardization processes Complex procedures and extensive manual interventions are often used in compliance processes, leading to discrepancies and inefficiencies. The RPA can standardize compliance procedures by following pre-defined rules and workflows, ensuring consistency in task execution. ๐Ÿ’ก 4๏ธโƒฃ Improving reporting Compliance reporting is a time-consuming process that requires the collection and analysis of massive amounts of data. By automating data collection, validation and report creation, RPA can dramatically speed up the reporting process. RPA bots can extract data from multiple systems, perform calculations and reliably generate compliance reports. RPA’s automated reporting functions save time, reduce manual labor, and enable companies to reliably meet reporting deadlines. ๐Ÿ“ƒ Organizations that use RPA can better allocate resources to strategic objectives, improve overall operational efficiency, and effectively manage an ever-changing regulatory framework. Contact us to discover how automation can help your business! ๐Ÿ’ฌ ๐Ÿค Author: Monika Marczyk, Project Manager


Can automation make you an attractive employer?

๐‚๐š๐ง ๐š๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ข๐จ๐ง ๐ฆ๐š๐ค๐ž ๐ฒ๐จ๐ฎ ๐š๐ง ๐š๐ญ๐ญ๐ซ๐š๐œ๐ญ๐ข๐ฏ๐ž ๐ž๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ซ? ๐Ÿค– Short answer: ๐˜๐ž๐ฌ. More than 50% of those surveyed say they have a better perception of employers who use automation than those who don’t. With AI-based automation, employees can streamline workflows, making organizations more profitable and flexible. The technology can increase employee satisfaction, engagement and productivity by removing tedious, mundane tasks from their workday. When asked, “During which tasks would you be most interested in automation?” American workers ranked their answers this way: ๐Ÿ’ฌ Responding to customer inquiries ๐Ÿ‘ Improving interactions with customers ๐Ÿ” Analyzing data ๐Ÿ“ฉ Sending/responding to emails โœ… Resolving IT/technical problems UiPath business automation platform – key in organizational processes ๐”๐ข๐๐š๐ญ๐ก combines advanced robotic process automation (RPA) tools with a wide range of functions to analyze, automate and manage business processes. As a result, the platform enables rapid implementation of solutions, which is important in today’s dynamic environment. ๐”๐ข๐๐š๐ญ๐ก is a solid foundation for innovation for organizations that want to grow and adapt to changing market conditions. Use automation to create better experiences ๐Ÿค–. Contact us to learn how automation can improve your business! Author: Joanna Sioล‚a, Customer Experience Specialist


Transforming the Business World: AI tools combined with robotization

Transforming the Business World: AI tools combined with robotization ๐Ÿค–. Many companies continue to look for solutions to stay competitive with leaner teams. Unfortunately, this often means that employees are forced to do more work with less support, resulting in widespread burnout felt across industries and positions. ๐Ÿง‘โ€๐Ÿ’ผ To combat the feeling of burnout, we are seeing increased interest among employees in new technologies that allow them to do their jobs faster and better. One example is OpenAI’s GPT Chat, which surpassed 100 million users just two months after launch. AI tools enable people to find information faster. Artificial intelligence-based business automation technology helps contractors reduce the time spent on repetitive tasks! When asked what aspects of their work would change with AI-based automation tools, employees said they would like: More flexibility when it comes to their work environment ๐Ÿ“ˆ More time to learn new skills ๐Ÿ“š More time during the workday to focus on critical tasks โŒš Providing employees with opportunities to develop their skills, show their value to the organization and focus on work they are passionate about – is critical. Companies have a tremendous opportunity to provide their employees with technology that can increase job satisfaction, boost productivity and lead to new breakthroughs in business innovation ๐Ÿ•ด๏ธ ๐Ÿ™Œ. The introduction of RPA automation coupled with advanced artificial intelligence is a promising step toward combating job burnout. With this dynamic duo of technologies, employees gain greater flexibility with more time to develop new skills and focus on important tasks. These innovative tools not only improve work efficiency, but also contribute to creating more sustainable and satisfying work environments. ๐Ÿค– Contact us to learn how AI combined with RPA can help your employees! Author: Monika Serafin, Service Delivery Manager


RPA and AI combine for intelligent automation

Intelligent process automation – RPA and AI join forces ๐Ÿค– ๐Ÿง  Business Process Automation (RPA) and Artificial Intelligence (AI) are two of the most innovative technologies of recent years. Both have the potential to significantly improve business processes and increase organizational productivity. The combination of RPA and AI enables the creation of intelligent automation that can surpass the capabilities of either technology separately. With intelligent automation, systems can learn on their own and adapt to changing conditions, make decisions based on data analysis, and perform tasks that are too difficult or complex for humans. As a result, the quality and precision of the tasks performed improves. ๐Ÿ“ˆ The introduction of intelligent automation is a common step after traditional RPA, which excels at handling repetitive tasks without supervision. The next step is to expand automation capabilities by adding artificial intelligence to RPA, which is proving to be a key element for business. By using AI tools such as intelligent document processing or NLP, it is possible to automatically categorize emails or understand their content to handle unstructured text. ๐Ÿ“„ ๐Ÿ“ฉ Examples of applications of intelligent automation: ๐Ÿ’ฐ Finance: accounting, payment reconciliation and financial reporting. ๐Ÿ“Š Administration: scanning documents, creating reports and sending correspondence โš™๏ธ Production: quality control, production monitoring and production planning ๐Ÿš› Logistics: transportation planning, shipment tracking and warehouse management ๐Ÿ’ฌ Customer service: answering customer inquiries, resolving problems and filing complaints We are experts in designing and implementing automation solutions that help our customers improve efficiency, reduce costs, and enhance customer service. ๐Ÿ“Š We are confident that we can help you achieve your business goals with intelligent automation! ๐Ÿ˜ƒ Get in touch with us! Author: Joanna Sioล‚a, Customer Experience Specialist