The essential role of Intelligent Automation in modern business strategies

Transformation and Revolution: The Case for Intelligent Automation in Your Business Strategy ๐ŸŒŸ In today’s dynamic business world, where adaptation and innovation are not just advantages, but requirements for survival, intelligent automation (IA) forms the backbone of digital transformation. IA is no longer just a technological term; it has become a fundamental shift in how businesses approach work, from finance markets to healthcare. The case of the UK’s National Health Service, where automation of referrals saved ยฃ220,000 and reduced process time from 25 minutes to just 5, is just one of many success stories. These are concrete results that speak for themselves. The Impact of Intelligent Automation In a world where business applications are as diverse as the markets they serve, IA offers consistency, efficiency, and opportunities that seemed unattainable until recently. From robotic process automation (RPA) to conversational AI, it is an integrated ecosystem that enables businesses to achieve more with fewer resources. However, despite these successes, we face challenges such as developing and maintaining the right skills among employees. Additionally, managing the change implementation of IA can add new challenges for managers. IA Implementation Strategies ๐Ÿ” Where to Start? ๐Ÿ” Align with strategy: Determine how IA supports your business goals. Leadership support: Ensure support and understanding of IA’s value. Choosing a partner: Select a provider that best supports your industry and goal. Review and adapt: Monitor and adjust actions to fit the dynamically changing environment. Intelligent automation is no longer an “option” โ€“ it’s a necessity for enterprises that want to not just survive, but thrive. Is your business ready for IA? Author: Joanna Sioล‚a, Digital Sales Specialist


The impact of AI on e-commerce: Revolutionizing online shopping

The Impact of AI on E-commerce: Revolutionizing Online Shopping ๐Ÿš€ In the face of rapidly advancing technology, the role of artificial intelligence (AI) in the e-commerce industry cannot be ignored. Are you wondering how AI is precisely transforming the world of online shopping? Here are deeper insights into key aspects: Automation & Personalization The days of generic product recommendations are coming to an end. AI tailors shopping experiences by analyzing each customer’s individual preferences, enabling online stores to offer more personalized recommendations. Chatbots Instead of traditional forms of contact, AI provides support in the form of chatbots, offering quick responses to customer inquiries, from order status to product information. Personalized Recommendations By leveraging data from purchases and browsing history, AI can predict which products might interest you the most, making it easier to discover hidden gems in online stores. Logistics & Delivery Optimizing delivery routes and AI-based forecasting ensure that products reach customers faster and more efficiently than ever before. Security Thanks to AI algorithms, online stores are better prepared to detect and respond to potential threats, enhancing the protection of customer transactions. In summary, artificial intelligence makes online shopping more intuitive, secure, and tailored to the needs of each of us. As technology continues to advance, we can only expect further enrichment of the shopping experience through AI. We are witnesses to a true revolution – are you ready to be a part of it? ๐ŸŒŽ Contact us! Author: Joanna Sioล‚a, Digital Sales Specialist


Technology that is revolutionizing modern business in 2023

Robotic Process Automation (RPA) – technology revolutionizing modern business Over the past few years, Robotic Process Automation, or RPA, has gained a tremendously significant position on the technological map. Offering modern solutions in process automation, it has entered a phase of exponential growth, transforming various industries – from finance to healthcare. ๐Ÿค– Here are the key roles of RPA in 2023: Automation of administrative rasks: RPA enhances administrative tasks, reducing human intervention, resulting in increased efficiency and productivity. Data management processes have never been so straightforward! Customer service and support: Thanks to RPA-based chatbots and automated processes, companies can provide 24/7 support, increasing customer satisfaction. Financial and accounting processes: RPA bots significantly reduce manual errors in financial reporting, leading to cost savings. Generating large-scale bank payments is now possible in a short time! Supply chain management: In the face of global uncertainties, RPA enables companies to adapt quickly to changing market conditions. IT operations: From software testing to server maintenance, RPA plays a crucial role in IT operations, ensuring system reliability. According to the latest analysis, the RPA market is projected to reach a value of $66,079.34 million by 2032, with an annual growth rate of approximately 37.9% from 2023 to 2032. ๐Ÿ” In the era of rapid technological changes, RPA serves as one of the key tools supporting digital transformation. What was once a vision of the future is now becoming a reality in many economic sectors. For organizations aiming to stay one step ahead of the competition, investing in RPA is not just a trend but primarily a source of success! Get in touch with us and discover what RPA can revolutionize in your company! Author: Monika Serafin, Service Delivery Manager  


Investing in AI training: unlocking future success

The need for investing in AI training in organizations ๐Ÿš€๐Ÿค– Artificial intelligence (AI) undoubtedly transforms the business landscape. However, data from the Randstad Workmonitor Pulse survey shows that while half of the respondents are excited about its application in the workplace, only 13% of employees received AI training last year. ๐Ÿซ Additionally: ๐Ÿ”ธ 52% of those surveyed believe that AI will increase their chances of advancement. ๐Ÿ”ธ In India, as many as 30% of respondents are interested in AI training next year. ๐Ÿ”ธ The younger generation is ready to take action – 42% of respondents would leave their jobs if they didn’t have the opportunity to learn and develop. Intelligent automation, as the evolution of automation technology, also shapes a new era of digital transformation. It encompasses managing business processes, robotic process automation, task and process exploration, intelligent document processing, computer vision, and natural language processing. In the face of these changes, a key challenge for companies is to invest in developing employees’ skills to stay competitive. Organizations must also be aware of the evolution in the field of intelligent automation to maintain competitiveness and increase productivity. ๐Ÿ” As a result, AI and intelligent automation training should be a priority for every entrepreneurial organization. As Sander van’t Noordeinde, CEO of Randstad, said, “Organizations that will succeed are those that harness the readiness and capabilities that artificial intelligence offers among their employees.” ๐Ÿ•ด๏ธ Therefore, we encourage you to invest in educating your employees in the field of AI and intelligent automation. Is your company ready for a technology-dominated future? If so, contact us and find out how XELTO DIGITAL can assist you! ๐Ÿ’ญ ๐Ÿ‘ Author: Monika Marczyk, Project Manager  


Unlocking the power of OCR technology for digital transformation

Unlocking the Power of OCR Technology for Digital Transformation Optical Character Recognition (OCR) converts printed documents into digital images, allowing for their editing and sharing in the digital world. Imagine scanning a receipt that becomes editable text instead of a static image. That’s what OCR does! ๐Ÿ“„โžก๏ธ๐Ÿ–ฅ๏ธ Why should you pay attention to OCR? ๐Ÿ’ก We live in a time where environmental conservation is crucial. Despite efforts to reduce paper consumption, many companies still rely on traditional documents.ย OCR technology not only minimizes the need for paper but also facilitates document management and saves space. With OCR, you can speed up processes, reduce errors, and increase productivity! ๐Ÿ’ผ๐ŸŒฑ Advantages of OCR technology ๐Ÿš€ No more manual data entry ๐Ÿ™Œ Speed and efficiency ๐Ÿš€ Searchable text ๐Ÿ” Savings and team satisfaction ๐Ÿ˜Š What is the difference between OCR and AI OCR? ๐Ÿค– While traditional OCR identifies text, AI OCR, using artificial intelligence, understands context, making it more precise and efficient. Examples of OCR usage range from data entry from invoices to recognizing road signs and tools for the visually impaired – OCR technology is everywhere! ๐ŸŒ๐Ÿ” If you are a company looking to modernize your processes and introduce innovations, OCR may be the answer! Contact us to find out how we can assist you! ๐Ÿš€ Author: Monika Marczyk, Project Manager


Unlocking success: Navigating digital transformation

Digital Transformation: choice or ultimatum? ๐Ÿ‘ฉโ€๐Ÿ’ป๐ŸŒ The ever-changing world of business shows that digital transformation is no longer just an option – it becomes a necessity. Technological advancement and digitization are reshaping our world at an incredible pace, and the key to understanding and adapting to these changes is precisely digital transformation. ๐ŸŒ Here’s what you need to know about digital transformation: 1๏ธโƒฃ Uniqueness vs. Foundations: Every digital transformation is different, but the foundations are always common. It’s a bit like building a house – individual projects, but solid foundations are the key! ๐Ÿ ๐Ÿ”‘ 2๏ธโƒฃ Evolution, Not Revolution: Despite the magnitude of changes, the entire process must be planned and consistently implemented. It’s a path towards universal optimization. ๐ŸŒฑโžก๏ธ๐ŸŒณ 3๏ธโƒฃ Holistic Approach: Transformation touches every corner of the organization, connecting various areas, people, and technology. ๐Ÿ”— 4๏ธโƒฃ Power in Data: Without them, transformation becomes impossible. They assist in achieving operational excellence, optimization, and innovation. ๐Ÿ”‘๐Ÿ“Š 5๏ธโƒฃ Accelerating Action: Implementing technology and automation is not only about relieving employees but also about innovation leading to optimization. ๐Ÿš€โฉ 6๏ธโƒฃ Security Above All: In the digital era, information protection becomes a priority. Cybersecurity is a key area in every aspect of business activity. ๐Ÿ”’๐Ÿ’ก Digital transformation comes with many challenges, but we look at it with great optimism. Why? Because we see more opportunities than threats in it. To learn more, we recommend the Digital Sharpers report “13 Facts About Digital Transformation… Everything You Wanted to Know About Digitization But Were Afraid to Ask.” It’s a knowledge compendium that will help you navigate the world of digital transformation! ๐Ÿ“˜๐Ÿง Get in touch and embark on the journey into the future of digitization! ๐Ÿค๐Ÿ’ผ Author: Monika Serafin, Service Delivery Manager


The impact of Artificial Intelligence on business: trends and insights

All eyes on AI – the surge of interest in artificial intelligence, and the scope of its utilization ๐Ÿคฏ The latest survey reveals that organizations are steadily adopting artificial intelligence tools, despite their rapid proliferation. We have some interesting findings here! ๐Ÿ“ˆ 55% of respondents report that their organizations have embraced artificial intelligence, but only less than one-third of them have implemented AI in at least two business areas, suggesting that the scope of utilization still remains limited. This percentage has largely remained unchanged since 2021. ๐Ÿข Organizations primarily use artificial intelligence in product development and service operations. These are consistently important areas for AI. ๐Ÿ“ฒ๐Ÿญ However, only 23% of respondents claim that at least 5% of their organization’s profits from the past year can be attributed to artificial intelligence. This means that there is still plenty of room to harness the potential value of AI. ๐Ÿ’ฐ๐Ÿ’ก Good news: organizations that use AI continue to see growth in the areas where they employ it and plan to increase their investments in the coming years! ๐Ÿ’ผ ๐Ÿ“Š We emphasize the significance of generative artificial intelligence due to its revolutionary potential. However, we also remind that AI holds immense value in non-generative applications. Optimization, forecasting, recommendations – these are areas where AI can truly shine! ๐Ÿ’ก๐ŸŒŸ In summary, although the overall adoption of AI remains stable, over two-thirds of companies plan to increase their investments in artificial intelligence. ๐Ÿš€ We eagerly await to see if the growing interest in AI will open doors to broader general utilization in the future! ๐ŸŒ Contact us and discover how implementing AI can revolutionize your company ๐Ÿ’ฌ Author: Joanna Sioล‚a, Customer Experience Specialist

osoba piszฤ…ca na laptopie, rozmowa z chatGPT

RPA implementation challenges: our experiences with ChatGPT

Our experiences with ChatGPT in exploring RPA implementation challenges ๐Ÿฅผ ๐Ÿ”Ž Many organizations, in order to better understand the potential difficulties they may encounter when implementing RPA, turn to artificial intelligence, specifically ChatGPT, to create a list of RPA-related challenges. ๐Ÿ“ƒ As a result, the experiences can be intriguing but also somewhat disappointing ๐Ÿ˜ฅ. Today, we would like to share our insights with you – we decided to see what challenges and issues related to RPA implementation ChatGPT would provide us with. Here are our findings: โžก๏ธ The list of challenges presented by ChatGPT included commonly known and frequently discussed items. These included, among others, integration with existing systems, managing organizational changes, adapting processes for automation, and data security issues. These challenges are crucial, but they were not news to us. ๐Ÿ›Ÿ ๐Ÿ” โžก๏ธ We also did not receive any tips or more detailed, non-standard suggestions. Unfortunately, ChatGPT did not provide valuable industry-specific knowledge or organizational insights. It’s challenging to understand what specific difficulties one might encounter in a given situation and what the best practices are for overcoming them. โš”๏ธ Despite the unfavorable conclusions, we must not forget the potential benefits of leveraging AI-based tools, such as ChatGPT, to analyze RPA implementation challenges. This can serve as a starting point for further research and discussions, enabling us to approach RPA implementation more consciously and effectively. ๐Ÿ’ฌ In summary, ChatGPT is a powerful tool for exploring potential challenges, but its results are limited to the available general knowledge. Collaborating with a professional automation firm can significantly facilitate the RPA implementation process and accelerate its success. However, it’s essential to choose the right company with experience in automation to ensure the best results. ๐Ÿ’ก Write to us and see for yourself how to overcome challenges and effectively introduce RPA into your company ๐Ÿ’ฌ Author: Monika Serafin, Service Delivery Manager


RPA’s role in regulatory compliance

What is the role of robotic process automation (RPA) in improving regulatory compliance? โš–๏ธ ๐Ÿงพ Organizations are facing increasing obstacles in complying with compliance standards while maintaining operational efficiency in today’s complex regulatory environment. RPA has become a valuable tool to streamline and automate compliance activities. Here are some of the advantages of RPA to help ensure operational efficiency in an increasingly complex regulatory environment: 1๏ธโƒฃ Automation of repetitive issues Regulatory compliance often requires repetitive manual operations, including data collection, verification and reporting. RPA technology can automate these time-consuming and mundane operations, freeing up valuable human resources for more strategic activities. RPA bots can collect and analyze data from multiple sources, compare information and provide accurate reports, eliminating human error and ensuring consistent compliance. ๐Ÿค– 2๏ธโƒฃ Real-time monitoring By continuously monitoring and analyzing data across multiple systems and applications, RPA enables real-time compliance monitoring. With RPA, companies can quickly detect compliance deviations or anomalies, allowing quick corrective steps to be taken. โฑ๏ธ 3๏ธโƒฃ Standardization processes Complex procedures and extensive manual interventions are often used in compliance processes, leading to discrepancies and inefficiencies. The RPA can standardize compliance procedures by following pre-defined rules and workflows, ensuring consistency in task execution. ๐Ÿ’ก 4๏ธโƒฃ Improving reporting Compliance reporting is a time-consuming process that requires the collection and analysis of massive amounts of data. By automating data collection, validation and report creation, RPA can dramatically speed up the reporting process. RPA bots can extract data from multiple systems, perform calculations and reliably generate compliance reports. RPA’s automated reporting functions save time, reduce manual labor, and enable companies to reliably meet reporting deadlines. ๐Ÿ“ƒ Organizations that use RPA can better allocate resources to strategic objectives, improve overall operational efficiency, and effectively manage an ever-changing regulatory framework. Contact us to discover how automation can help your business! ๐Ÿ’ฌ ๐Ÿค Author: Monika Marczyk, Project Manager

Czล‚owiek rozmawiajฤ…cy z robotem

Traps of generative artificial intelligence

Traps of Generative Artificial Intelligence How business leaders can maximize the potential of introducing Generative AI ๐Ÿง‘โ€๐Ÿ’ป ๐Ÿ“ˆ Investment in innovative technologies has increased dramatically over the past decade. According to a 2022 McKinsey study, “the use of artificial intelligence has more than doubled in the past five years.” ๐Ÿ“ฑ Business leaders increasingly see generative AI as a powerful tool for innovation and problem solving. Generative AI can be used to automate complex processes, create personalized experiences for customers, and even generate new ideas and projects ๐Ÿง‘โ€๐Ÿ’ผ However, entrepreneurs must be aware of the potential pitfalls of generative AI and should ensure that appropriate measures are taken to minimize them: 1๏ธโƒฃ Hallucinations – Artificial intelligence can generate inaccurate or misleading results, especially with complex data or images. These can be a significant drawback in highly regulated industries, such as healthcare or financial services, where consistency and accuracy are critical. 2๏ธโƒฃ Deepfakes – Generative artificial intelligence algorithms can create media based on patterns learned from existing data. However, their misuse can lead to the creation of deepfakes – such as manipulated videos or images – that spread misinformation. Creating highly realistic fake media can even lead to blackmail and reputational damage. 3๏ธโƒฃ Simplicity – Generative artificial intelligence can be opaque, making it difficult to understand how decisions or results are arrived at. This can lead to mistrust and can make it difficult to explain results to stakeholders. 4๏ธโƒฃ Legal and ethical issues – As with any artificial intelligence technology, Generative AI raises legal and ethical issues related to data privacy, intellectual property and bias. Business leaders must comply with relevant laws and regulations, as well as address ethical issues related to the use of generative AI. 5๏ธโƒฃ Security Issues – The large amount of data shared by users to generate new content gives Generative AI models more data to train and improve, but at the same time makes the data vulnerable to security breaches and data privacy issues. It is imperative to make sure that appropriate security measures are in place to protect their data and that of their customers. Business leaders, realizing the potential that generative AI offers, are increasingly eager to incorporate it into their broader digital transformation plans. One thing is important to remember. While the technology is the same for everyone, its adoption and implementation will help companies differentiate their offerings and change their operating model ๐Ÿง‘โ€๐Ÿ’ป Contact us to find out how we can help you with your digital transformation. Author: Joanna Sioล‚a, Customer Experience Specialist

Dyrektor finansowy

CFO in the era of digital transformation

The key role of the CFO in the era of digital transformation ๐Ÿค๐Ÿš€ Digital transformation is unfolding in financial companies of almost every size, and one thing is becoming clear: the CFO must play a key role in the strategy to automate and standardize key processes across the organization. Research shows that as many as 87% of surveyed CFOs cite standardization, centralization and automation of processes as a major goal of digital transformation. However, integrating digital tools is still a challenge, as 42% of finance leaders lack digital finance transformation ๐Ÿ’ผโฐ. How to effectively automate accounting and finance processes? CFOs need to approach this with a holistic approach. It is important to integrate different technologies and use artificial intelligence for forecasting and simulation ๐Ÿค–. In addition, the use of cloud capabilities allows for standardization and continuous innovation in the organization’s operations โ˜๏ธ. Implementing these changes enables CFOs to succeed in a dynamic and demanding business environment. But how to reap the benefits of automating accounting and finance functions? Here are some tips: 1๏ธโƒฃ Employee opposition – automation should not be seen as a threat, and employees and managers must be convinced of the rationale for automation and its benefits. 2๏ธโƒฃ Connect every step of the process – automation runs along the relevant process chains. Tasks at the end of the process can only be automated if the right initial task is done at the beginning ๐Ÿ”„. 3๏ธโƒฃ Holistic approach to technology – a comprehensive and integrated approach to the development, implementation and management of technology in an organization. Automation of financial processes is not just a trend, but the future that will bring greater efficiency and competitiveness to organizations. The CFO must lead the organization into digital transformation by focusing on automation, standardization and integration of technology, while keeping employees engaged. This forward-thinking approach will bring efficiency and competitive advantage in a dynamic business world๐Ÿ’ช๐Ÿ“ˆ. Contact by website or Monika Serafin to discuss how we can help you automate your company’s accounting and financial processes ๐Ÿ’ฌ Author: Joanna Sioล‚a, Customer Experience Specialist


RPA and AI combine for intelligent automation

Intelligent process automation – RPA and AI join forces ๐Ÿค– ๐Ÿง  Business Process Automation (RPA) and Artificial Intelligence (AI) are two of the most innovative technologies of recent years. Both have the potential to significantly improve business processes and increase organizational productivity. The combination of RPA and AI enables the creation of intelligent automation that can surpass the capabilities of either technology separately. With intelligent automation, systems can learn on their own and adapt to changing conditions, make decisions based on data analysis, and perform tasks that are too difficult or complex for humans. As a result, the quality and precision of the tasks performed improves. ๐Ÿ“ˆ The introduction of intelligent automation is a common step after traditional RPA, which excels at handling repetitive tasks without supervision. The next step is to expand automation capabilities by adding artificial intelligence to RPA, which is proving to be a key element for business. By using AI tools such as intelligent document processing or NLP, it is possible to automatically categorize emails or understand their content to handle unstructured text. ๐Ÿ“„ ๐Ÿ“ฉ Examples of applications of intelligent automation: ๐Ÿ’ฐ Finance: accounting, payment reconciliation and financial reporting. ๐Ÿ“Š Administration: scanning documents, creating reports and sending correspondence โš™๏ธ Production: quality control, production monitoring and production planning ๐Ÿš› Logistics: transportation planning, shipment tracking and warehouse management ๐Ÿ’ฌ Customer service: answering customer inquiries, resolving problems and filing complaints We are experts in designing and implementing automation solutions that help our customers improve efficiency, reduce costs, and enhance customer service. ๐Ÿ“Š We are confident that we can help you achieve your business goals with intelligent automation! ๐Ÿ˜ƒ Get in touch with us! Author: Joanna Sioล‚a, Customer Experience Specialist