The impact of Artificial Intelligence on business: trends and insights

All eyes on AI – the surge of interest in artificial intelligence, and the scope of its utilization 🀯 The latest survey reveals that organizations are steadily adopting artificial intelligence tools, despite their rapid proliferation. We have some interesting findings here! πŸ“ˆ 55% of respondents report that their organizations have embraced artificial intelligence, but only less than one-third of them have implemented AI in at least two business areas, suggesting that the scope of utilization still remains limited. This percentage has largely remained unchanged since 2021. 🏒 Organizations primarily use artificial intelligence in product development and service operations. These are consistently important areas for AI. πŸ“²πŸ­ However, only 23% of respondents claim that at least 5% of their organization’s profits from the past year can be attributed to artificial intelligence. This means that there is still plenty of room to harness the potential value of AI. πŸ’°πŸ’‘ Good news: organizations that use AI continue to see growth in the areas where they employ it and plan to increase their investments in the coming years! πŸ’Ό πŸ“Š We emphasize the significance of generative artificial intelligence due to its revolutionary potential. However, we also remind that AI holds immense value in non-generative applications. Optimization, forecasting, recommendations – these are areas where AI can truly shine! πŸ’‘πŸŒŸ In summary, although the overall adoption of AI remains stable, over two-thirds of companies plan to increase their investments in artificial intelligence. πŸš€ We eagerly await to see if the growing interest in AI will open doors to broader general utilization in the future! 🌐 Contact us and discover how implementing AI can revolutionize your company πŸ’¬ Author: Joanna SioΕ‚a, Customer Experience Specialist