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Intelligent process automation – RPA and AI join forces 🤖 🧠 Business Process Automation (RPA) and Artificial Intelligence (AI) are two of the most innovative technologies of recent years. Both have the potential to significantly improve business processes and increase organizational productivity. The combination of RPA and AI enables the creation of intelligent automation that can surpass the capabilities of either technology separately. With intelligent automation, systems can learn on their own and adapt to changing conditions, make decisions based on data analysis, and perform tasks that are too difficult or complex for humans. As a result, the quality and precision of the tasks performed improves. 📈 The introduction of intelligent automation is a common step after traditional RPA, which excels at handling repetitive tasks without supervision. The next step is to expand automation capabilities by adding artificial intelligence to RPA, which is proving to be a key element for business. By using AI tools such as intelligent document processing or NLP, it is possible to automatically categorize emails or understand their content to handle unstructured text. 📄 📩 Examples of applications of intelligent automation: 💰 Finance: accounting, payment reconciliation and financial reporting. 📊 Administration: scanning documents, creating reports and sending correspondence ⚙️ Production: quality control, production monitoring and production planning 🚛 Logistics: transportation planning, shipment tracking and warehouse management 💬 Customer service: answering customer inquiries, resolving problems and filing complaints We are experts in designing and implementing automation solutions that help our customers improve efficiency, reduce costs, and enhance customer service. 📊 We are confident that we can help you achieve your business goals with intelligent automation! 😃 Get in touch with us! Author: Joanna Sioła, Customer Experience Specialist