Lead your business into the era of autonomy. We develop dedicated AI agents and implement intelligent automation to revolutionize and streamline your company’s key processes.
Intelligent order intake
The AI Agent autonomously captures orders from multiple channels, analyzes their content, verifies product availability, and enters them into the system, all while keeping the customer proactively informed of the status.
Automatic categorization and assignment
The AI Agent analyzes the content of a complaint (email, form), understands its context (e.g., “damaged product,” “delayed delivery”), and then automatically assigns the case to the appropriate department and creates a ticket in the system.
Client dialogue management
A simple Agent can gather all necessary information from the customer (photos, order number) via chat before the case is escalated to a human agent, significantly reducing resolution time.
